Thursday, 16 July 2009

View from the plinth

On Monday this week I went to Trafalgar Square to watch my friend, Lawrence Reed conduct his composition "The Ebb of Acrophobia" from the fourth plinth, the empty one. There was a "flash" orchestra summoned by Lawrence and the Internet of some 30 people, playing a wide variety of instruments and singing lustily when required.

Lawrence suffers from Acrophobia which is the fear of heights - a fear sometimes so intense that it sparks a panic attack. The music reflected his anxiety at being perched up on the plinth.

He risk managed the problem of standing up on the relatively narrow plinth and waving his arms around in order to conduct by sitting down in a camp chair and directing operations most expressively. In the course of the hour he had only one moment when he looked as if he was becoming apprehensive.

The consumption of alcohol after the performance by performers and onlookers was sufficient to alleviate any panic attacks brought on by height, some of us were almost horizontal .

Tuesday, 14 July 2009

The Liabilities for camera surveillance

With video camera surveillance comes liability. There are three liability issues to be considered.

1 Does the device create a false sense of security? Particularly important when dummy cameras have been used. Also it raises an expectation that the output is being monitored real time and that, in the event of an incident, remedial action will be swift. This could be an issue when school activities are being watched. Lack of attention by the operator, or not having an operator could create liability.
2 Is privacy being invaded? There are cultural norms at work here. Harrah's has cameras in its UK casino restrooms but not in its US ones, yet the drug and terrorist threats being monitored are relevant to both societies.
3 Is there a written policy that explains why video surveillance is needed and identifies how it will be used? If there is not then a challenge to its use may be hard to defend.

Monday, 29 June 2009

Michael Jackson and supply side risk

Michael Jackson was paid advance fees for his sold out concerts. His estate is estimated to be $400 million dollars in debt, so it is unlikely that AEG Live, the promoters, will be seeing any recovery from that, unless the posthumous sales of his back catalogue can provide the necessary boost to the bank account. The evidence to date is of only minimal insurance cover, because Jackson had a history of not making many of his promised appearances and his health was known to be suspect.

Whoever scheduled such a big series was clearly taking a significant risk. They had accurately determined the demand, but had failed to consider adequately the supply side risks. The contract between AEG Live and the artist will make interesting reading as to how certain risks were provided for. As for risk mitigation startegies ,will there be a series of memorial concerts which could fill the O2?

Saturday, 13 June 2009

The pigeon's revenge

"Do you eat pigeon?" asked my dentist from Tipperary." They keep dentists in business, because the lead shot wrecks havoc on the molars."

Just one more risk to be aware of.

Friday, 29 May 2009

Diving risks

Carly Spencer,a very experienced diver, specialised in photographing wrecks on the ocean floor such as the Britannic liner in the Aegean, sunk by a mine in 1916. He also participated in medical trials and decompression tests run by universities in Europe and the US.

He commented on the risks that he faced,saying" I am not reckless, my wife and kids are the most important things in the world to me. But I do get a kick out of knowing that I am putting myself at the edge."

Sadly when filming the Britannic on May 24th he had an attack of the bends, which occur when divers come up from the depths too soon and nitrogen bubbles form in their blood. The attack was fatal.

Risks like deep sea diving require very, very strong discipline, extremely reliable equipment and close study of how currents may affect the divers.

Sunday, 17 May 2009

The oldest Builder in Enlgand

The building trade has ever been subject to violent fluctations of supply and demand with many famous companies going to the wall when times got tough.

My favourite builder is a local one, Durtnell Ltd in Brasted Kent. It is a remarkable example of risk management over the centuries having been founded in 1591 and its first acknowledged building, Poundsbridge Manor, built for the Rector of Penshurst William Dartnall the father of the owner of the building company is still standing with a date on its front of 1593.

The company has its offices on land owned by the family since 1496 and is managed by three members from the 12th generation of Durtnell's to run the company. It has a staff of 170 and a turnover of £40,000,000 and as a building business specialises in high quality work.

It is the oldest builder in England and long may it prosper.

Monday, 11 May 2009

More "gai-atsu" please

Sometime ago I wrote about how "gai-atsu" outside pressure was often needed in Japan to get people to reach a consensus and that without such pressure, usually in the past from the US , nothing got agreed.

It showed up when Spitzer pressured the US brokers into revealing hidden commissions and now we see a fine specimen of "gai-atsu" in the British parliamentarians being forced to apologise and admit that the system of expenses that they have enjoyed so long is indefensible and a waste of public money. Have the revelations come officially from inside the House of Commons? No they have been leaked to the Daily Telegraph in greater scope and well before their agreed publication date.

The resultant "gai-atsu" from the general public who are clearly fed up with the freeloading has forced all parties to apologise. Yet they are still hoping to limit the damage and return to something resembling their old ways. Would that we could apply "gai-atsu" to MEPs' expenses who operate at an even higher level of obfuscation.

Wednesday, 6 May 2009

The Benefits of Practice

There has been a lot of coverage in the media regarding the H1N1 influenza and the possibility that it will soon be declared a pandemic. Some are questioning whether it is overdone.

From a medical prespective the new strain of flu seems relatively mild, from a business continuity perspective the world is having to mobilise its defences and watch the results of various initiatives, most notably what impact closing down Mexico for a week will have.

It is far too early to draw conclusions except to say that SARS helped to get people to take pandemics seriously and H1N1 will have the same effect, with the result that if it does mutate into something more lethal or when another strain comes along we will be better prepared to manage the situation so that it does not get out of control.

Do not underestimate the benefits of practice for emergencies.

Saturday, 25 April 2009

Black spot for white horse?

Motorist don't just slow down and lose concentration when they see an accident site, they also gawp at landmarks and are advised by motoring authorities to pull off the road and then look, at the landmarks of course, not the accidents. Is the proposed White Horse of Kent going to create a traffic black spot?

Just in case you were wondering where you need to avert your gaze here is the BBC's list

The 10 most distracting landmarks in Britain
1. Stonehenge 2. Angel of the North 3. London Eye 4. Windsor Castle 5. Celtic Chalk Figures in Dorset 6. Wembley Stadium 7. Hadrian's Wall 8. Long Man of Willmington 9. Humber Bridge 10. The Wallace Monument

Friday, 24 April 2009

Bulk of the passengers

There has been a great deal of comment recently about the Ryanair proposal, following a poll of their passengers,to charge very fat people extra for flying if they overlap their seat Unfortunately this is not turning into the public relations disaster they deserve for pandering to their passengers' prejudice. They are getting publicity and not many are criticising them.

However their ploy is doubly cynical because not only are fat people an easy target, but also, as was explained on the BBC this morning, there is a perfectly well known example of how to manage this risk sensitively. South West Airlines in the US indicate that if you think you might not fit into a seat then you should consider buying the one next to you. In the event of the plane not being full then South West refund the cost of the extra ticket.

South West's approach is ethical and compassionate and a good example of thinking about the risks from the point of view of not just the majority but also of those unfortunate not to fit the seat space. They exhibit far better risk management than Ryanair.